ITCQF Certified Technical Communications Foundation Level

Candidates:

The area of technical communication includes a number of different roles with different responsibilities and education needs. ITCQF certification recognizes the common ground for all techcomm disciplines, and is designed to meet the needs of people with the following areas of expertise: 

• technical writing – the development of documentation content,
• technical editing – documentation evaluation and introducing corrections in terms of technical aspects, as well as linguistic correctness,
• graphic design – the creation of illustrative content for documentation purposes, like diagrams, schemas, etc., 
• information architecture – structural design of content to facilitate effective communication, 
• usability/user experience/user interface design – the development of the interaction between users and products, with emphasis on simplicity and efficiency of the design to allow accomplishing user goals,
• technical training – preparing, organizing and conducting educational sessions for technology-related topics, 
• technical translation – converting technical documentation to other languages and cultural contexts,
• content strategist,
• software developers.

The exam covers the following issues:

1. Fundamentals of technical communication
2. Types of technical communication deliverables
3. Content creation process
4. Information design and editing
5. Technical communication management
6. Tool support for technical communication